PRIVACY POLICY

PRIVACY POLICY

Bam Luxury Store – BAMSTORE VENTURES SL

Last updated: 25/01/2026

1. INTRODUCTION

This Privacy Policy explains how Bam Luxury Store – BAMSTORE VENTURES SL (“Bam Luxury Store”, “we”, “us”, “our”) collects, uses, stores, and protects personal data when you access our website www.bamluxurystore.com, place an order, consign an item, or otherwise interact with our services.

We are committed to protecting personal data in compliance with:

• the EU General Data Protection Regulation (GDPR),
• applicable Spanish data protection laws,
• and relevant international data protection standards.

2. DATA CONTROLLER

The data controller is:

BAMSTORE VENTURES SL
Registered office: Barcelona, Spain
Email: contact@bamluxurystore.com

3. PERSONAL DATA WE COLLECT

We may collect and process the following categories of personal data:

3.1 Data provided directly by you

• Full name
• Email address
• Phone number
• Billing and shipping address
• Order and consignment details
• Bank details (for consignor payouts only)
• Identity information when required for authentication, security, or fraud prevention
• Communications with our customer support

3.2 Data collected automatically

• IP address
• Browser type and device information
• Pages viewed and interactions on the website
• Cookies and similar tracking technologies

3.3 Data from third parties

• Payment confirmations from payment providers
• Shipping and delivery information from logistics partners
• Authentication results from third-party authentication providers
• Fraud prevention and risk assessment data where applicable

4. PURPOSES OF DATA PROCESSING

Your personal data is processed for the following purposes:

• Processing and managing orders and payments
• Managing consignments and consignor payouts
• Authenticating luxury items and preventing fraud
• Shipping, delivery, and returns management
• Customer service and communications
• Compliance with legal, tax, and regulatory obligations
• Website security, performance, and improvement
• Accounting, auditing, and insurance purposes
• Protection of BAM Luxury Store’s legal interests

5. LEGAL BASIS FOR PROCESSING

We process personal data on the following legal bases:

• Performance of a contract or pre-contractual measures
• Compliance with legal obligations
• Legitimate interests (security, fraud prevention, business management)
• Consent, where required by law

6. PAYMENT SERVICES & THIRD PARTIES

6.1 Payment service providers

Payments made on our website are processed securely by third-party payment providers (credit card processors, PayPal, Apple Pay, Google Pay, etc.).

Bam Luxury Store does not store or have access to customers’ full payment or banking details.

6.2 Payment in instalments – Alma (EU only)

When selecting payment in instalments or deferred payment through Alma:

• Personal data required for the service (identity, contact details, payment data, eligibility assessment) is collected and processed directly by Alma.
• Alma acts as an independent data controller for all personal data related to its payment and credit services.
• Bam Luxury Store acts solely as an intermediary and does not participate in credit decisions or scoring.
• Acceptance or refusal of instalment payments is entirely at Alma’s discretion.
• Payment plans, eligibility criteria, and applicable fees may vary and remain subject to Alma’s validation at the time of purchase.

Alma’s processing of personal data is governed by its own privacy policy and terms.

7. DATA RECIPIENTS

Personal data may be shared strictly when necessary with:

• Payment service providers
• Shipping and logistics partners
• Authentication and fraud-prevention providers
• E-commerce and hosting providers (including Shopify)
• Professional advisors (lawyers, accountants, insurers)
• Public authorities when legally required

We never sell personal data.

8. INTERNATIONAL DATA TRANSFERS

Some service providers may be located outside the European Union.
Where personal data is transferred outside the EU, appropriate safeguards are implemented in accordance with GDPR, including standard contractual clauses or equivalent legal mechanisms.

9. DATA RETENTION

Personal data is retained only for as long as necessary to:

• Fulfil contractual obligations
• Comply with legal, tax, and accounting requirements
• Resolve disputes and enforce our agreements

Retention periods vary depending on the nature of the data and applicable legal obligations.

10. YOUR RIGHTS

In accordance with GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate or incomplete data
• Request erasure (“right to be forgotten”)
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time where applicable

Requests can be made by contacting contact@bamluxurystore.com.

You also have the right to lodge a complaint with the competent data protection authority.

11. SECURITY MEASURES

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, alteration, or disclosure.

However, no data transmission or storage system can be guaranteed to be 100% secure.

12. COOKIES

We use cookies and similar technologies to ensure proper website functionality, enhance user experience, and analyze traffic.

You may manage or disable cookies through your browser settings.
Further details may be provided in a dedicated Cookie Policy if applicable.

13. CHILDREN’S DATA

Our website and services are intended for individuals aged 18 years or older.
We do not knowingly collect personal data from minors.

14. CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time.
Any changes will be published on this page and take effect immediately upon publication.

Continued use of the website constitutes acceptance of the updated Privacy Policy.

15. CONTACT

For any questions regarding this Privacy Policy or the processing of your personal data, please contact:

📧 contact@bamluxurystore.com